Made Whole: A catchall phrase used in grievance and other legal action where a remedy is sought from an employer. Often used in discharge and discipline cases where the Union seeks to have a worker who had been wrongly discharged or disciplined returned to work and reimbursed all wages, benefits, or other conditions lost due to an employer's unjustified action.
Management Rights: The employer’s right to operate the worksite as set out in a clause of each Collective Agreement and limited by other clauses.
Mediation: Efforts of a third party to help the Union and management reach agreement in a labour dispute. Mediators are sometimes brought in to clarify issues and suggest possible solutions.
Member: Members are the backbone of the Union. They are the working men and women who belong to the Union.
Member in Good Standing: A union member in good standing is one who has fulfilled requirements for the organization and who has not voluntarily withdrawn from membership, been expelled, or suspended.
Memorandum of Agreement (MOA): A written, signed agreement that identifies what the Union and employer have agreed to in settling a Collective Agreement or other dispute. The Union and/or the employer may have to ratify the agreement before it becomes a Collective Agreement.
Merit Increase: Increase in wages given to one employee by the employer to reward good performance. Unions often oppose merit increases because of a general lack of objective criteria for awarding increases, and thus allowing favouritism to enter into the decision to award the increase.