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Made Whole: A catchall phrase used in grievance and other legal action where a remedy is sought from an employer. Often used in discharge and discipline cases where the Union seeks to have a worker who had been wrongly discharged or disciplined returned to work and reimbursed all wages, benefits, or other conditions lost due to an employer's unjustified action.

Management Rights: The employer’s right to operate the worksite as set out in a  clause of each Collective Agreement and limited by other clauses. 

Mediation: Efforts of a third party to help the Union and management reach agreement in a labour dispute. Mediators are sometimes brought in to clarify issues and suggest possible solutions.

Member: Members are the backbone of the Union.  They are the working men and women who belong to the Union.

Member in Good Standing: A union member in good standing is one who has fulfilled requirements for the organization and who has not voluntarily withdrawn from membership, been expelled, or suspended. 

Memorandum of Agreement (MOA): A written, signed agreement that identifies what the Union and employer have agreed to in settling a Collective Agreement or other dispute. The Union and/or the employer may have to ratify the agreement before it becomes a Collective Agreement.

Merit Increase: Increase in wages given to one employee by the employer to reward good performance. Unions often oppose merit increases because of a general lack of objective criteria for awarding increases, and thus allowing favouritism to enter into the decision to award the increase.


- Dave S

For 35 years I have been a Teamster and a Dairyworker, I was a young kid needing a job in tough economic times. I found a place to work and make a living, I learned to work together with others having varying and different backgrounds than my own.

Much has changed for me personally and professionally, I got married to my beautiful wife of almost 25 years and we have raised two amazing children, both of whom are presently studying abroad. Both of my children were recipients of Hoffa Memorial Scholarship Funding.

So much of my success I can credit to having a well paying union job. The Teamsters have been a great union for me, negotiating strong collective agreements that held good wage and benefit packages as well as the cornerstone beliefs of seniority and workers’ rights. The Teamsters gave me a good wage and a voice.

I have always been an active Teamster, and now I sit on Local 464's Executive Board.

There can be a great degree of personal feelings when the word union is mentioned, but so often I look at professional associations and realize the name may be different, but the thought is the same...strength in numbers.

As I get toward the end of my career, I look forward to the thought of receiving the Teamsters Canada Pension Plan, and I am so grateful for the belief others had before me that Teamsters deserved a good and decent retirement...thank you.


- Drew Speirs

"I was a Shop Steward and was also on the contract negotiation team. The Union took the time and trouble to learn all about our industry and what we do. This means they are better able to fight for us whether it is on the job or at the bargaining table. We have the best contract in our industry. Thanks guys!"

- Gerald Price - Agrifoods